Terms of Service

Last updated: September 2026

1. Acceptance of Terms

By creating an account and using MyOrderlyph, you agree to these Terms of Service. If you do not agree, do not use the platform.

2. What MyOrderlyph Provides

MyOrderlyph is an order management platform that allows small businesses ("Sellers") to receive and manage customer orders online. We provide tools for order tracking, customer communication, and payment coordination.

3. Seller Responsibilities

As a Seller, you are responsible for:

  • Fulfilling orders placed through your shop
  • Providing accurate product information and pricing
  • Communicating with your customers regarding their orders
  • Complying with all applicable Philippine laws and regulations
  • Keeping your account credentials secure

4. Subscription and Payment

MyOrderlyph offers a 7-day free trial. After the trial period, continued use requires a paid plan: Starter is a one-time payment of ₱499 covering 50 orders with no expiry date, and Growth is ₱999 for 30 days of unlimited orders. Rejected orders do not count against the Starter allowance. Your order page stops taking new orders as soon as a trial or Growth period ends, or once a Starter pack’s orders are used up; orders already placed can still be completed. A new plan replaces your current one: unused Starter orders are forfeited and do not carry over, and a Growth plan can be renewed once it has ended. Unused orders and days are non-refundable. Accounts created before 8 September 2026 keep the trial length they signed up under. Payments are processed securely through PayMongo, and neither plan renews automatically.

5. Prohibited Use

You may not use MyOrderlyph to sell illegal products or services, engage in fraud, spam customers, or violate any applicable law.

6. Account Suspension

We reserve the right to suspend or terminate accounts that violate these terms, engage in abusive behavior, or for non-payment after the trial period ends.

7. Limitation of Liability

MyOrderlyph is a tool to help you manage orders. We are not liable for disputes between Sellers and their customers, lost orders, payment failures on the customer side, or any indirect damages arising from use of the platform.

8. Changes to Terms

We may update these terms from time to time. Continued use of MyOrderlyph after changes means you accept the updated terms.

9. Contact

For questions about these terms, contact us at [email protected].